Privacy Policy
This Privacy Policy describes how Markif Pet Shop collects, uses and discloses your personal information when you visit, use or make a purchase through markifpets.ca, or otherwise communicate with us. Markif Pet Shop is powered by Shopify.
What we collect
Contact, financial, account, transaction and device information, communications with us, and usage information, including through cookies.
How we use it
To provide and improve our Services, for marketing and advertising, for security and fraud prevention, to communicate with you and for legal reasons.
Who we share it with
Shopify and vendors who perform services for us, business and marketing partners, and others as described below.
Your choices
Depending on where you live, you may be able to access, delete or correct your information. You can unsubscribe from promotional emails at any time.
Your rights and choices
8 rights- RIGHT 01
Access / know
You may have a right to request access to personal information that we hold about you.
- RIGHT 02
Delete
You may have a right to request that we delete personal information we maintain about you.
- RIGHT 03
Correct
You may have a right to request that we correct inaccurate personal information we maintain about you.
- RIGHT 04
Portability
You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- RIGHT 05
Opt out of sale or sharing
You may have a right to opt out of the "sale" or "share" of your personal information, or of its processing for targeted advertising. You can opt out here.
- RIGHT 06
Email preferences
You may opt out of promotional emails at any time by using the unsubscribe option in our emails. We may still send you non-promotional emails, such as those about your account or orders.
- RIGHT 07
Appeal
Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority.
- RIGHT 08
No discrimination
We will not discriminate against you for exercising any of these rights.
Depending on where you live, you may have some or all of these rights. They are not absolute, may apply only in certain circumstances, and we may decline a request as permitted by law.
Privacy policy details
12 topics"Personal information" means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified so that it cannot identify or be reasonably linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following, including inferences drawn from it:
- Contact details including your name, address, billing address, shipping address, phone number and email address.
- Financial information including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including the information you include in communications with us, for example when sending a customer support inquiry.
- Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
- Usage information including how and when you interact with or navigate the Services.
- Provide, tailor and improve the Services: to perform our contract with you, process payments, fulfill orders, remember your preferences and items you are interested in, send account notifications, process purchases, returns, exchanges or other transactions, manage your account, arrange shipping, enable reviews, and create a customized shopping experience, such as recommending products related to your purchases.
- Marketing and advertising: to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online ads on the Services or other websites, including based on items you purchased or added to your cart and other activity on the Services.
- Security and fraud prevention: to authenticate your account, provide a secure payment and shopping experience, detect, investigate or act on possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our services. If you register an account, you are responsible for keeping your credentials safe; please do not share your username, password or other access details with anyone.
- Communicating with you: to provide customer support, be responsive to you, provide effective services and maintain our business relationship with you.
- Legal reasons: to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation or other adversarial legal proceedings, and to enforce or investigate potential violations of our policies.
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you live.
We use certain Shopify enhanced features that incorporate data from your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights over its use for these purposes.
To learn more, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights through the Shopify Privacy Portal.
The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, contact us to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined in applicable law) personal information of individuals under 16 years of age.
You may exercise your rights where indicated on the Services or by contacting us using the details below. To learn about rights related to data processed by Shopify, visit privacy.shopify.com.
We may need to verify your identity before processing a request, as permitted or required by law. You may designate an authorized agent; we will require proof that you authorized them, and may need to verify your identity directly. We will respond in a timely manner as required by law.
If you visit with the Global Privacy Control signal enabled, depending on where you are, we will treat it as an opt-out request for that device and browser, and for your Shopify account if we can associate it. Learn more at globalprivacycontrol.org. We do not recognize other "Do Not Track" signals.
We may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country determined to provide an adequate level of protection.
We may collect personal information:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide it to us.
- Automatically through the Services, including from your device and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:
- With Shopify, vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our partners use your information in accordance with their own privacy notices. Depending on where you live, you may have a right to direct us not to share information about you for targeted advertising; you can opt out here.
- When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including subpoenas, search warrants and similar requests), to enforce our applicable policies, and to protect or defend the Services, our rights, and the rights of our users or others.
The Services may link to websites or platforms operated by third parties. If you follow such links, review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of those sites, or the accuracy, completeness or reliability of information on them.
Information you share in public or semi-public places, including third-party social networks, may be viewable by other users without limitation as to its use. Including a link does not by itself imply endorsement, except as disclosed on the Services.
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may not be secure while in transit, so please do not use unsecure channels to send us sensitive or confidential information.
How long we keep your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge your complaint with your local data protection authority.
By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Questions or requests
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, please call or email us.
Promotional emails
- You can unsubscribe at any time using the unsubscribe option in our emails.
- If you opt out, we may still send you non-promotional emails, such as those about your account or orders.